MyVote - How Chapter Members Access Their Account
Chapter Members can access MyVote from a web browser or mobile browser by navigating to pnmvote.com, or by downloading the MyVote App from the Apple Store or Google Play.
Voting Members must have an active MyVote account and be invited to the Chapter's account by an admin (Technology Team) user. Anyone listed as a Technology Team member can add chapter members to the account under Settings > Users.
If you are a chapter member who needs access to your chapter's account please check your email for an invite or contact a chapter admin.
Admin members can either invite chapter members one at a time or by uploading a spreadsheet of users and their e-mail addresses. Once that happens they'll receive an e-mail invite they need to accept. See directions on adding users here.
If there are issues, here are some ways to Troubleshoot:
Ensure they actually accepted their e-mail invite, rather than just logging into the app. You can see everyone who has not accepted by looking under the Invited Members list from Settings > Users.
Have them check their spam folders for the invite e-mail.
If they still haven't received the e-mail, you can re-send the e-mail or copy and paste their invitation link for them to use in a web browser.
If they are getting an error when trying to accept, either remove their invite and re-invite them, have them clear their browser cookies, or try on a different browser.
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